Data and account deletion
Use this page to close your GrowthNexus access, remove or anonymize account information, and request deletion support for GrowthNexus and shared GrowthSystem access.
The fastest and most secure route is the deletion flow inside your account. If you cannot sign in, contact us so we can verify ownership before changing account data.
I can access my account
Open your account settings and complete the protected deletion flow. A confirmation code is sent to the email address on the account.
Open account settingsI cannot access my account
Send a deletion request through the Contact page or email us. We may ask for enough information to confirm that the account belongs to you before processing the request.
I can access my account
- 01
Open the danger zone
Go to your account page, find the Danger zone, and open the account deletion flow.
- 02
Confirm the account
Enter the same email address used by the account and type DELETE ACCOUNT exactly as shown.
- 03
Verify by email
Request the confirmation code, enter the code from your email, and confirm the deletion request.
- 04
Access is closed
Your current login is closed and the original email can be released for a new registration after the protected process completes.
Include these details
- The email address connected to the account
- Your full name and, when relevant, company or organization name
- Whether the request concerns GrowthNexus, GrowthSystem, or both
- An order or support reference only when it helps us locate the correct record
What the deletion process changes
- Closes active account access and current sessions
- Disables the shared identity used for GrowthNexus and connected GrowthSystem access
- Removes or anonymizes profile information where the platform supports it
- Stops the deleted account from continuing to use protected member features
Limited records that may be retained
Account deletion does not always mean that every operational record disappears immediately. GrowthNexus may retain the minimum information needed for legitimate security, payment, legal, support, fraud-prevention, and dispute-handling purposes.
- Payment, subscription, invoice, or order records required for accounting or dispute handling
- Security, access, abuse-prevention, and audit records
- Support conversations needed to resolve an open request or complaint
- A restricted historical admin record, which may be archived or anonymized instead of remaining as an active account
Google, Facebook, or another sign-in provider
Removing GrowthNexus from a social provider stops future authorization from that provider, but it does not automatically delete the GrowthNexus account. Complete the account deletion flow or contact us as described above.
- Use the same email address connected to the GrowthNexus account
- You may also remove GrowthNexus permissions from the provider's security settings
- Deleting GrowthNexus data does not delete your Google, Facebook, or other provider account
Processing and confirmation
The in-account flow is applied after the email code is verified. Requests sent to support are reviewed after identity verification, and we will confirm when the request has been processed or when more information is required.
Read the Privacy Policy